>>314357I'm OP (the other response you got isn't me) I lucked into it, my CV is all over the place and my absolutely insane boss liked that I have a mix of experience with e-commerce and customer service with a focus on difficult clients (I worked for a covid vaccination hotline before and it was hell). I was applying to every bearable seeming wfh job listed on recruiting websites and heard back from a few but this one hired me on the spot during our first call.
It's an email/ticket job working for a tech sales company where I do mostly internal communication between the CEO and repair centers or lawyers and tell him about updates and forward summaries of the cases to our lawyers and send some "we told you what we can do about it, if you don't want any of this then contact us through your lawyers you speak of" emails to customers. It's very flexible and relaxed and pays well. The only downside is my boss. He's a far right aggressive moid who fulfills every single stereotype of a dangerous scrote who will kill someone one day and his temper is extremely volatile and every call is 90% about his personal life and it's a small company with his wife being the HR so we're all at his mercy and whims. But I work 5 hours a day and effectively I only spend an hour of that really working. The rest of the time I dick around or sometimes go run errands.